Who we are
Result Vault Solutions LLC ("Result Vault," "we," "us") provides sales and marketing services, including website development, AI tools, social media management, digital marketing and sales team development, and produces The Local Expert™ podcast. This Privacy Policy explains how we collect, use and protect information when you visit result-vault.com, submit a form, or communicate with us.
Information we collect
Information you give us
- Contact details such as your name, email address, phone number and business name.
- Details you share in forms, such as the service you are interested in, your type of business and what you want help with.
- Podcast application details, such as information about your business and your story.
- Messages you send us by email, text, chat or social media.
Information collected automatically
- Device and usage information, such as browser type, pages visited, referring pages and approximate location derived from your IP address.
- Information collected by cookies, pixels and similar technologies (see "Cookies and tracking" below).
Information from other sources
- Publicly available business information, such as business listings, websites and reviews, which we may use to identify businesses that may benefit from our services or our podcast.
How we use information
- To respond to your requests and provide the services you ask about.
- To review podcast applications and schedule recordings.
- To send you follow-up messages, appointment details and, where you have agreed, marketing messages by email or text.
- To operate, secure and improve our website and services.
- To measure the performance of our website and advertising.
- To comply with legal obligations and enforce our terms.
Text messaging (SMS)
If you check the consent box on one of our forms, you agree to receive text messages from Result Vault Solutions about your request and, where indicated, occasional marketing messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf.
Cookies and tracking
We use cookies and similar technologies, including Google Tag Manager and the Meta (Facebook) Pixel, to understand how visitors use our website and to measure and improve our advertising. These tools may collect information about your visit, such as pages viewed and actions taken.
You can control cookies through your browser settings, and you can manage ad preferences in your Google and Meta account settings. Blocking cookies may affect how parts of the website work.
How we share information
We do not sell your personal information. We share it only as needed with:
- Service providers that help us run our business, such as our CRM and website platform, email and text messaging providers, scheduling tools, and analytics and advertising platforms. They may use the information only to provide services to us.
- Legal and safety recipients, when required by law or to protect our rights, our users or others.
- A successor business, if Result Vault is involved in a merger, acquisition or sale of assets.
The text messaging limits in the section above apply to all sharing.
How long we keep information
We keep personal information for as long as needed to provide our services, respond to you, keep business records and meet legal obligations, and then delete or de-identify it.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Email: use the unsubscribe link in any marketing email.
- Text: reply STOP to any message.
- Access, correction and deletion: email us at hello@result-vault.com and we will respond as required by applicable law.
Depending on where you live, you may have additional rights under state privacy laws. We will honor requests as those laws require.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Other websites
Our website may link to other websites and platforms, such as social media pages. Their privacy practices are governed by their own policies, not this one.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.